In tough times, customer service goes a long way…

February 16th, 2010

The latest write up on WWStereo! Plus a little bit about us…

2010-02-15 18:26:52 - MONTGOMERYVILLE –February 2010 –
“It’s sad to say, but with the economy still in recession, many small businesses are struggling to survive. Up against big players like Best Buy, smaller consumer electronics retailers seem to be having a hard time competing.

Family-owned establishments like MyerEmco AudioVideo in the Washington, D.C. area and Bernie’s, an electronics and appliance chain based out of Enfield, Connecticut, both of which have been in business for more than 55 years, sadly will be forced to close their doors for good.

One business that has managed to stay ahead of the changing industry is World Wide Stereo. The key to success in these difficult times: customer service.

“Our priority is doing the best job we can at providing great products and service for our customers, which ultimately translates to creating an experience that improves the quality of their life,” says Bob Cole, founder and owner of World Wide Stereo. “We hope our products will help families spend more time together and bring joy to people’s lives. Electronics should enhance the quality of life, not add to its confusion.”

For almost three decades, Bob & Ron’s World Wide Stereo has been one of the nation’s leading providers of emerging technologies, both cutting edge and practical in the consumer electronics arena. With a reputation for integrity and quality, World Wide Stereo has survived the test of time, and recession, by offering personal service, award winning installations, and competitive pricing; an organization that finds its foundation in the credo, “Doing well by doing good.”

Many of the staff members at World Wide Stereo have worked here since the Company was started in 1979. Many are celebrating their 15th, 20th, or 25th-year anniversary at with the company. In fact, 20% of the all employees have been there for more half their lives. Needless to say, when you walk into World Wide Stereo, you can rest assured that whoever is helping you is an expert.

Whether you are looking for cutting-edge technologies or something more practical, the experts at World Wide Stereo will provide you with all the information you need to find the electronics that will best suit your needs, and if you happen to find it somewhere else at a better price, World Wide Stereo will match it.”

pr-inside.com

A letter from one of our customers - re: Neither rain, nor sleet, nor snow…

February 9th, 2010

 I’m a long time loyal customer of WorldWide Stereo, I keep coming back because of the tremendous care, service, quality and expertise they provide every time!

Well, we have a theatre room at our house and as luck (or Murphy’s Law in this case) would have it the projector went down a few days before the big game. I called Mark Jones at WorldWide and told him I had over 40 people showing up for a Superbowl party and asked if he could get us back up and running… turns out the projector needed a factory repair, so Mark arranged to deliver and install an updated model this past Saturday at 8:30am. …ok, so I’m up early and sent a text to Mark asking if this little dusting of snow (now up to 16″ and still blizzard conditions) was going to slow his team down. Mark got right back to me explaining that his team was on the way and would be at my house right on time! Sure enough, the techs showed up like no big deal and installed the new projector… beyond belief!! WorldWide Stereo Rocks!!”

-Dave Mausolf of Lansdale, PA, February, 8, 2010 

 

Our guys installing a projector in a blizzard.

Our guys installing a projector in a blizzard.

Neither rain, nor sleet, nor snow…

February 6th, 2010

 

img00036-20100206-09199

In-Home Technician Jamie Kotulka and Senior Project Manager Brian Sowden brave the storm.

So, growing up it use to be the US Post office that folks could always rely on. The old “neither rain, sleet, snow or gloom of night will keep us from our appointed rounds!”  Yes, I’m up there in years and remember when this was true. But today, 24 inches of snow stopped all but World Wide Stereo! Not a store was open except for us and this photo is of two of our skilled techs at a customer’s house  whose projector went down just before the big game. And they are not the only techs we have out there right now!  If it’s important to you, it’s important to us and we will make it happen through rain, sleet etc…

Peace and love, 

Bob

We owe it all to our customers…

February 3rd, 2010

World Wide Stereo is locally owned and operated with no national “box store” agenda. We’ve been your neighbors for over 30 years and are dependant on referrals as our number one form of advertising. We’d like to thank all of our loyal customers for their continued support coming back year after year and for spreading the word!

A recent review from a happy customer:

I wanted you all to be aware of the impressive customer service Mario delivered today.  I recently had a repair done on my mid-1990’s Onkyo receiver (purchased in your store), which powered my patio and family room speakers (also purchased at WWS).  When I hooked everything up, I could not get the patios speakers to work.  I called Mario and he offered to stop over my house and take a look, before shipping the unit back.  If they needed to ship it back, Mario assured me that he would provide a loaner.  Very convenient.  Mario came to the house today and fixed the problem by looking up the manual on-line and pressing a series of buttons that enabled the remote speakers.  I was a happy man.

It is because of service like this that I have been a customer since I bought my first car stereo from Worldwide Stereo when I was 16, and have returned ever since.  I will never buy electronics anywhere but Worldwide Stereo.  Would Costco, Best Buy or that knock-off across 309 do this?  Heck no!

Thanks for the excellent customer service you deliver time and time again.  I refer you constantly whenever anyone mentions pending electronic purchase. Happy New Year!” 

-Frank E., Owner of Home Helpers

Interested in leaving us a review? Help us to spread the work with the links below:

Reseller Ratings (Each review enters you into the daily $25 gas card giveaway!)

Pricegrabber

Yelp (Montgomeryville Showroom)

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Yahoo (Montgomeryville Showroom)

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Citysearch (Montgomeryville Showroom)

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Follow us on Facebook and Twitter and be the first to hear about all of our promotions and special events:

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We Made Rolling Stone Magazine!

December 24th, 2009
Check out our tailgating and football watching tips at RollingStoneExtras.com! We will be in the magazine next month. Plus, enter to win the Ultimate Football Party sponsored by Samsung.

Get all the tips from the pros here.

rollingstone22

 

REGREEN and LEED - Hosted by World Wide Stereo of Ardmore

October 26th, 2009

World Wide Stereo of Ardmore hosted a REGREEN and LEED Practices in Home Design event this past Thursday, October 22nd. Speakers included Bob Cole, Owner of World Wide Stereo, Jordan Hobard of Hill Residential, Lutron, a leader in the energy saving lighting control industry, and Jake Taylor of E & E Builders. The ASID affiliated program welcomed local architects, builders and designers to discuss the benefits of sustainable design techniques, and offered advice on how to reduce energy used for lighting and cooling while enhancing comfort, convenience and aesthetics in the home. This is part of a monthly series that will take place the 3rd week of every month. For more information contact World Wide Stereo at 610.649.7002 or check out www.wwstereo.com.

REGREEN - REGREEN is the nation’s first set of resources and tools for green home remodeling projects. The REGREEN residential remodeling guidelines help make your home renovation project green, from installing a new dishwasher to remodeling your master bathroom to refurbishing an entire home interior.

LEED - U.S. Green Building Council: LEED for homes is a rating system that promotes the design and construction of high-performance green homes. Green homes use less energy, water and natural resources, create less waste, and are more durable and comfortable for occupants.

REGREEN and LEED; a symposium brought to you the third week of every month by the following:

World Wide Stereo - Us! Want to go green? We’ll show you how to go green and lower your monthly utility bills. Give us a call or stop by one of our showrooms.

E & E Builders - Award-winning residential and commercial builder.

Hill Residential - Manufacturers’ representative agency for sophisticated home systems.

ASID - American Society of Interior Designers

Lutron - Lutron is the leader in the lighting control industry and offers a wide selection of energy saving dimmers and lighting control solutions.

VUDU Makes LG’s BD 390 The Ultimate Video Streaming Blu-ray Player

October 15th, 2009

LG Brings Vudu to Blu-ray Player - Dealerscope Magazine
By Stephen Silver

LG Electronics said this week that it has brought Vudu HD service to one of its Blu-ray Disc players, in an industry first. The service is now available for owners of the LG BD390 Blu-ray Disc player with NetCast Entertainment Access.”

For existing owners of the player, the service will become available through a software upgrade.

LG earlier this year began offering Vudu directly through some of its TVs, also an industry first.

“The combination of LG’s award winning Blu-ray Disc player and VUDU’s 1080p high- definition experience and extensive HD library is a movie lover’s dream,” Alain Rossmann, CEO of Vudu, said as part of the announcement.

“We are thrilled to add the LG BD390 to the lineup of products, including LG flat-panel HDTVs, enabling the VUDU service.”

Related articles:

VUDU Goes Live on the LG BD390 - Engadget HD
VUDU Makes LG BD390 the Ultimate Video Streaming Blu-ray Player - Gizmodo

 

LG BD390 - BUY ONLINE

LG BD390 - BUY ONLINE

October World Wide Stereo VIP Giveaway

October 12th, 2009
vip-sept4

How do you become a VIP? Click here.

OUR BIGGEST SALE IN HISTORY! - Montgomeryville, PA Showroom

October 10th, 2009

tentsale-reminder

 

All Furniture 20% off
All Sunfire products 20% off
All Rotel products 15% off
All NAD products 15% off
All in-wall and in-ceiling products 20% off
Klipsch RF-62 30% off
Klipsch HDT-500, normally $599 on sale for $499
Yamaha RX-V465, normally $329 on sale for $299

(Click on the image below to view larger)

blogblast

Electronic House Magazine Features WWStereo’s Energy C-50 Bookshelf Speaker

September 30th, 2009

Deal: Energy Bookshelf Speaker, Dayton 8” Subwoofer By Stephen Hopkins

September 29, 2009  - Electronic House Magazine

c-50“Yesterday’s deal featuring a Sharp Aquos TV and Pioneer Blu-ray player and A/V receiver garnered some reaction, mostly looking for the missing pieces. “That’s a great start to a compact entry-level home theater, but where are the speakers?”

Well, today’s deals answer that request.

Let’s start with the Energy C-50 Bookshelf speaker for $47 each, with free shipping, from World Wide Stereo.

These are the smallest of the Energy C series, with 4.5″ woofers and 8.75″ x 5.75″ x 8″ overall dimensions, but they still reach down to 65 Hz (allowing for easy blending with an 80 Hz crossover) and a respectable 88 dB/w/m sensitivity. Five of these would be a great complement to yesterday’s Pioneer receiver and offer seamless surround in every direction from perfectly matching speakers.

A compact budget home theater also needs a compact budget subwoofer. This proposition may seem like an oxymoron, but cheapskates (we kid because we love) can actually do really well for themselves these days. Check out the Dayton ES8 100w Elite 8″ subwoofer from Parts Express, currently on sale for $99. Designed by respected subwoofer designer Dr. Hsu, this little 8″ unit has extension to 30 Hz, 3/4″ MDF construction, and a high-output ported design and should round out the low end of our compact entry-level home theater quite nicely.”

To view the full article click here

We do not carry the Dayton, but if you’re looking for a subwoofer to complement your C-50 bookshelf speakers, check out the ESW-V8. Originally $550, now only $225!
ESW-V8 - BUY NOW: $47
C-50 - BUY NOW: $47